Things I hate in email
By Jeroen van Nieuwenhuizen
After email for years somethings people do when emailing me irritates me a
lot, because it makes reading mail for me harder. This article discusses
why I hate those things, and why you will end up in a filter when
you are irritating.
HTML mail
One thing that is very annoying is HTML only mail. Half of the time I read my
mail using ssh and mutt, which by default can not read HTML only mail.
This makes it harder for me to read my email. In fact I have to save your
message to a file and read it in on a reply, because I am to lazy to
insert a html to plain text filter (My choice).
The norms of internet communication are that email interaction takes place by
means of plain text messages, when you are sending HTML only mail you are
rude, because you ignore the preference of the recipient (He,
that's me). And I still don't understand why I should read mail
from rude people.
No in Reply or Reference headers when replying
I use threading to sort my email. This makes it easier to find the context back
when reading and replying to a mail discussion. RFC 2822 also specifies that
email SHOULD have an In Reply header and Reference header when an email is a
reply. When a client does not add those headers my thread sorting breaks,
which eliminates almost completely the sorting I use for convenience. Hence I
send all those messages directly to the broken box. The filter is quite simple:
:0
* ^Subject:.*[Rr][Ee]:
* !^In-Reply-To:
* !^References:
/usr/home/jnieuwen/Maildir/.broken/
Is all that is needed somewhere in your .procmailrc file.
Quoting wrong
Well this is easy to explain. Quoting the wrong way makes email
hard to read, so by quoting wrong you are wasting my time.
Why it is wrong is also very good illustrated by the following example:
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
Quoting wrong is so irritating when having to deal with large volumes of email
that I even wrote a wrong quote filter to avoid wrong quoted email
to reach my mailbox. Finnaly note that RFC 1855 specifies how you should quote.
Lines longer then 80 characters
I normally have my windows maximized. When you are not using newlines after 80
characters lines become to long which makes mail hard to read. Research has
proved that lines that can not be viewed without moving the head are
uncomfortable to read.
No Subject
Some people just don't put a subject in their mail message. This creates problems
when quickly scanning your inbox for a particular message. There are just no indications
what the message is about. So it is very tempting to regard such messages as not interesting.
Conclusion
In fact all this above comes down to one thing, I hate it when people make
it harder to read and reply to mail because they think they don't have
to follow the norm when sending mail.
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...I hate it when people make it harder to read and reply to mail...
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